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Questions about your account or a product? Start with the relevant details.

Veltrix Discord

Product questions, setup guides and community support. Tell us which product you use and what happened.

Support email

Our full support mailbox is being configured and cannot receive messages yet. Until it is ready, please use the guides and FAQ.

support@veltrix-tools.shopMailbox setup pending

For a faster answer

Include your Discord user ID and order number if your question concerns a purchase. Do not send account passwords, session tokens or payment card details.

Before contacting us

Our guides and FAQ explain license slots, account bindings and planned product availability.

Read the FAQ